Protect Your Retail Site and Apps
Defend against ATO attacks, scraping, fake accounts, post-login account abuse, and fraudulent bot-led transactions, and streamline PCI DSS non-compliance.
Secure Your Applications While Preserving User Experience
Online retailers are prime targets for bad bot attacks, client-side threats, and account abuse. Securing your e-commerce web or mobile application is critical to maintaining consumer trust, brand reputation, and revenue—but it cannot come at the expense of user experience.
Protect Against Threats In Your Customers’ Journey
HUMAN’s solutions safeguard e-commerce web and mobile applications from digital fraud and abuse. Customers can select modules based on the specific challenges they are facing.
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Prevent Account Takeover Prevent Account Takeover
Consumers store gift card balances, loyalty points, and credit card numbers in their retail accounts—making them a prime target for fraudsters. HUMAN blocks automated credential stuffing and account takeover attacks so accounts stay in your customers’ hands.
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Safeguard Against Scraping Safeguard Against Scraping
Competitors use bots to scrape retail websites to undercut pricing, resell items for profit, repost content without permission, or otherwise compete unfairly. HUMAN defends against price and content scraping so brands keep their competitive edge.
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Stop Fraudulent Purchases Stop Fraudulent Purchases
Bots are used to validate stolen credit card numbers by attempting small retail purchases and to snatch up hot products for resale. HUMAN blocks carding, scalping, and inventory hoarding bots, reducing fees and chargebacks and improving customer experience.
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Block Fake Account Creation Block Fake Account Creation
Fraudsters use bots to create fake accounts to exploit signup promotions, post fake reviews, and commit other types of fraud. HUMAN blocks fake account creation—ensuring all of your retail accounts belong to human consumers.
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Stop Account Fraud and Abuse Stop Account Fraud and Abuse
After fraudsters gain access to an account, they can make fraudulent purchases with stored credit cards, gift card balances, or loyalty points. HUMAN detects fraudulent post-login user activity within an account to remediate breached accounts before a transaction is made.
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Comply With PCI DSS 6.4.3 & 11.6.1 Comply With PCI DSS 6.4.3 & 11.6.1
Online merchants must comply with PCI DSS requirements for payment page browser scripts (6.4.3 and 11.6.1). HUMAN simplifies compliance by auto-discovering client-side scripts, streamlining authorization and justification, assuring script integrity, and alerting to header changes.
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Reduce Magecart Attack Risk Reduce Magecart Attack Risk
Cybercriminals inject malicious code into retailers’ client-side supply chain, which allows them to skim buyers’ payment data from checkout forms. HUMAN reduces the risk of Magecart attacks by monitoring client-side scripts in every user session and proactively controlling scripts’ access to sensitive form fields.
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Protect Against Ad Fraud Protect Against Ad Fraud
Delivering high-quality, competitor-free ad inventory is the goal of any retail media network, but fraudsters can use bots to interject themselves into the programmatic ecosystem. HUMAN secures retail media networks against ad fraud, malvertising, and ad quality violations.
Customers Agree
Businesses in the retail and e-commerce space benefit from HUMAN’s protection.
In just one hour of one day, if we had not had HUMAN Bot Defender in place, we would have seen about 34,000 hits on our backend payment processor. That’s about $3,100 (in fees) in just an hour.
Senior manager of security architecture and engineering
Sally Beauty
Not only has HUMAN been invaluable at stopping automated bot attacks and helping us improve server performance, but it has also provided significant benefit to my security team, enabling them to spend far less time dealing with malicious bots and instead focus on other business critical areas.
CIO
Belk
I’m very excited about this solution. Complying with the browser script requirements in PCI DSS would be a huge lift without something like this.
CISO
Global e-commerce retailer