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Compromised Account Defense

REMEDIATE COMPROMISED ACCOUNTS

Stop bad actors committing fraud in valuable customer accounts.

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Prevent fraud from compromised accounts.

HUMAN Compromised Account Defense identifies accounts compromised by an ATO attack—and stops bad actors from committing fraud.
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Remediate Compromised Accounts
Detect abusive activity that indicates an account has been compromised by a bad actor.
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Cut Investigation Time
Automatically respond to abusive behavior with custom actions and get information critical to investigations.
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Minimize the Cost of ATO Fraud
Cut fraud—such as theft of funds and PII—to minimize financial loss, customer churn, and negative PR.

Safeguard Funds by Neutralizing Compromised Accounts

Remediate compromised customer accounts before fraudsters drain funds or make illicit purchases. HUMAN continuously monitors accounts post-login and responds with customized, automated mitigation actions to minimize risk to your customers.

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Secure Customers' Sensitive PII Data from Theft

Create a stronger barrier between fraudsters and your customers’ sensitive and valuable Personally Identifiable Information (PII). HUMAN detects when an account has been compromised and remediates it—stopping PII from being used to fuel further attacks or sold to make a profit.

Protect Customer Loyalty Points from Fraudsters

Detect when customer accounts have been compromised to ensure their loyalty points are protected and remain available for legitimate use. HUMAN remediates compromised accounts to protect customer loyalty points from being drained or transferred to a fraudulent account.

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Protect your customer accounts with a purpose-built package.

Compromised Account Defense is part of HUMAN’s Account Protection Package, a suite of solutions on the Human Defense Platform that secures online accounts from a range of cyberthreats.

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Stop bad actors from
exploiting your customers

HUMAN monitors the entire account lifecycle for signs of compromise—minimizing the risk of fraud and protecting your customers and your reputation.

HUMAN Protection in Action

Wave Protects Small Businesses from ATO Attacks

Wave implemented a bot management solution to combat ATOs, but web traffic behavior also indicated high volumes of fake account creation.

Wave’s initial solution wasn’t working, so they switched to HUMAN.

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6.6 Million

page views protected in 2 weeks
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912,000

malicious page views blocked in 2 weeks
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“The portal itself and the metrics are absolutely beautiful. We really appreciate the customization and granularity of data the portal offers.”

Information Security Officer, Wave

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“The benefit of turning on HUMAN was enormous beyond bot traffic mitigation. The response time for some pages improved by up to 200ms—a more than 50% reduction in page load time. Bot-related production outages dropped to zero.”
 
Infrastructure Lead,
Online Travel Agency

Online Travel Agency Stops ATO and Scraping Bot Attacks

This agency had a high volume of ATOs and other malicious bot attacks that added a heavy performance load on the website and damaged customer trust.

They implemented HUMAN to solve the problem.

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Over 50%

improvement in web response time
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25%

reduction in CPU usage

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of Compromised Account Defense

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  • New York City
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  • Washington DC
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