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This leading global e-commerce retailer distributes vitamins and supplements to customers globally through its website and mobile application.
The retailer was experiencing a high volume of malicious bot traffic on their e-commerce portal, including account takeover (ATO), credential stuffing, and carding attacks. The company’s security team was working around the clock to respond in real time.
Additionally, fraudsters were also using bots to post fake reviews and 'like' the reviews in order to take advantage of monetary incentives. Not only did this mean that attackers were rewarded for fake reviews, but it also compromised the authenticity of the website’s reviews.
The retailer needed a solution that would accurately identify and block malicious bot activity without impacting their user experience. HUMAN Application Protection was the clear choice.