United States Federal Civilian Agency Simplifies Compliance to PCI DSS 4

Organization
This federal civilian agency provides services to nearly all US citizens across every state and territory.
“HUMAN is the only partner that successfully met both the requirements and expectations for a complex set of needs.”
– Program Executive, US Federal Civilian Agency
Challenge
The agency has a public-facing site where they accept payment for services, and it needs to be PCI DSS compliant to ensure the secure handling of cardholder data in financial transactions. They were aware of the PCI DSS 4 changes, specifically 6.4.3 and 11.6.1, but had not implemented any client-side script mitigation and reporting tools. With the March 31, 2025 deadline approaching, they needed to choose and deploy a solution quickly.
Solution
The agency needed a solution that could quickly identify scripts with the ability to authorize, justify, and monitor for continuous compliance.
Learn More
HUMAN Client-side Defense was chosen for the following capabilities:
- Transaction Security: The agency handles financial transactions and must comply with PCI DSS 4.0 to secure cardholder data.
- Updated Requirements: PCI DSS 4.0 strengthens encryption, access control, and multi-factor authentication, which the agency needs to implement to secure payments.
- Threat Mitigation: PCI DSS 4.0 focuses on continuous monitoring and evolving security to address new threats, essential for protecting the agency’s payment systems.
- Trust & Compliance: Compliance ensures the agency maintains confidence with customers, partners, and regulators.
RESULTS
The agency’s need to comply with PCI DSS standards was addressed and more by deploying the complete Client-side Defense, and saw the following results:
- Simple PCI DSS Compliance: Integrating into existing compliance tools, learning a new console is unnecessary.
- Comprehensive Client-side Mitigation: The protection blocks specific actions without stopping the entire script and prevents unwanted scripts.
- Seamless User Experience: End users remain protected with an optimal experience.